UK & WORLDWIDE DELIVERY INFORMATION
We offer FREE Royal Mail 48 UK Delivery on all orders over £35 and cheap delivery options for European and Worldwide customers. We take great care to ensure that your purchase reaches you promptly and in excellent condition.
We operate a SAME DAY DISPATCH service on all orders. Orders placed before 3:00pm (Monday-Friday) are dispatched from our warehouse the same day, subject to stock availability and any security checks.
DPD Courier Service (Most Reliable Service)
Next working day delivery to UK Mainland addresses. Deliveries are made Mondays-Fridays only. This is a tracked service and a signature is required on delivery. Same working day dispatch cut-off is 3PM with DPD.
Royal Mail 24
1-5 day priority service, 98% of all packages arrive next day. Deliveries are made during the week.
Royal Mail 24 Hour Tracked Delivery
1-3 Working Days Priority Service. Order placed before 3pm Monday to Friday will be processed on the day same day. Orders placed after 3pm will be processed the next business day. Friday after 3pm will not be dispatched until Monday.
Royal Mail 48
2-7 Working Days. Orders placed before 3pm Monday to Friday will be processed the same working day. Orders placed on Friday after 3pm will be processed on Monday.
FREE ON ORDERS OVER £35
48 Hour Tracked Deliver
2-4 Working Days. Orders placed before 3pm Monday to Friday will be processed the same working day. Orders placed on Friday after 3pm will be processed on Monday.
Special Delivery (By 1pm)
Next day guaranteed delivery to UK addresses. Next working day deliveries are only guaranteed on weekdays. This is a tracked service and a signature is required on delivery.
Special Delivery Saturday Guarantee
Royal Mail Saturday guarantee delivery to UK addresses. This is a tracked service and a signature is required on delivery. (Excluding certain areas of Scotland and the Channel Islands)
International (Royal Mail Tracked/Signed)
European deliveries arrive in 4-5 working days. International deliveries arrive in 5-10 working days. This is a tracked service and a signature is required on delivery.
If your order has not arrived within 7 working days (UK orders) and 14 working days (non-UK orders) please contact us quoting your order number in all correspondence. If you require any clarification regarding. Claims for lost deliveries can only be made after 28 days following the shipped date, it is up to you as a customer to ensure you select the delivery service relevant to the order value and VapeandGo is not liable for lost deliveries. It is at VapeandGo discretion to resend lost orders that have not been covered by the relevant delivery service.